In workaholic Japan, 'job leaving agents' help people escape the awkwardness of quitting
In Japan, a nation reputed for loyalty to companies and lifetime employment, people who job-hop are often viewed as quit...
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IRS pledges better customer service, no new agents with guns
The IRS is outlining how it plans to use an infusion of $80 billion for improved operations
Southwest agrees to pay raises for customer-service agents
Customer-service agents at Southwest Airlines will be voting on a new contract that would give them pay raises totaling...
Deportation agents use smartphone app to monitor immigrants
U.S. immigration authorities are turning to smartphones to keep tabs on immigrants and ensure they attend their deportat...
NSA: Russian agents have been hacking major email program
The U.S. National Security Agency says the same Russian military hacking group that interfered in the 2016 presidential...
